Valid refunds will be processed within 3-5 working days to the original mode of payment. Please read our complete refund policy and how we process our refunds.
- Order Cancellation:
- Customers have a 24-hour window from the time of order placement to decide on cancellation.
- Orders can only be canceled if the services have not been utilized.
2. Cancellation Process:
- To cancel an order, customers must submit a cancellation request through the website's user interface or contact our customer support team at support@tamilai.in.
- If the request is made within 24 hours and the services have not been used, the order will be canceled.
3. Cancellation After Service Usage:
- If a customer has already started using the services, the cancellation process will involve submitting a ticket through our customer support system.
- A partial refund will be considered based on the unused portion of the services.
4. Refund Processing Time:
- Refunds, whether for canceled orders within 24 hours or for partially used services, will be processed within 5-7 working days.
- The refund will be issued through the original payment method used during the order placement.
5. Refund Calculation:
- For partially used services, the refund will be calculated based on the unused portion of the services.
- Refunds will not include any additional fees or charges associated with the order.
6. Non-Refundable Services:
- Certain services may be marked as non-refundable. Customers will be notified of such instances during the ordering process.
7. Communication of Cancellation/Refund Status:
- Customers will be notified of the cancellation and refund status through email or the website's messaging system.
8. Changes to Cancellation and Refund Policy:
- www.tamilai.in reserves the right to modify or update the cancellation and refund policy at any time. Customers will be notified of any changes through the website.
9. Customer Support:
- For assistance with order cancellations, refund inquiries, or any other concerns, customers can reach out to our customer support team at support@tamilai.in.
By placing an order on www.tamilai.in, customers acknowledge and agree to the terms outlined in this Cancellation and Refund Policy.
Thank you for choosing www.tamilai.in!